FAQ

List of Frequently Asked Questions (FAQ)

This list contains the questions, which we have frequently received.

What kind of security mechanisms are in place?

I cannot access GeoCloud Drive although I am logged in

I cannot change the user assignment in myWorld. The "Manage" button is greyed out

I cannot upload any data any more

The login window of myWorld is not shown on my web browser

What happens with the data on the cloud storage when the subscription has expired?

I cannot move folders within a project using the File Explorer

Can I download several files from the Web App?

Which characters are allowed in GeoCloud Drive?

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.